The first session of the second day of the Collectors–Commissioners Conference focused on the importance of dialogue in good governance. Chief Secretary Shri Anurag Jain emphasised the significance of disseminating accurate and balanced information about government policies, schemes, and programs to the public. He said that transparent communication of information is the foundation for building the government’s credibility. District administrations should take immediate steps to counter rumors, misinformation, and propaganda. This not only protects public interest but also helps maintain the government’s image.
Chief Secretary Shri Jain urged that public participation be maximised in the implementation of schemes and programs at the district level. He said that vision documents have been developed for each assembly constituency under the initiative of Chief Minister Dr. Mohan Yadav, and their implementation should be prioritized in all districts. Issues received through the Samadhan Online system should be resolved promptly while addressing gaps in the administrative process. Shri Jain said it is the responsibility of Collectors to apprise the Chief Minister of general issues and public expectations during his district visits. He further said that the role of Public Relations Officers (PROs) posted in districts should be strengthened to ensure wide publicity of positive initiatives and success stories of district administrations. Officers of all departments at the district level should remain in touch with the PRO and regularly share their departmental achievements. To facilitate coordination between departments and the PRO, the District Collector should designate a senior officer as a nodal officer. Shri Jain also suggested engaging journalism and mass communication students as interns to assist in documenting positive activities and success stories at the district level.